Reliable IT services for Berkshire businesses. Proactive monitoring, robust security, and responsive support that keeps your team productive.
From day-to-day support to enterprise security, we provide everything your business needs to thrive.
Proactive 24/7 monitoring and support. We fix issues before they impact your business, with rapid response times guaranteed.
Multi-layered protection against ransomware, phishing, and data breaches. Cyber Essentials certification support included.
Microsoft 365 experts. Seamless cloud migration, Azure hosting, and hybrid solutions tailored to your needs.
Streamline operations with AI-powered workflows. Automate repetitive tasks and boost productivity across your team.
Modern phone systems that work anywhere. Crystal-clear calls, video conferencing, and unified communications.
Office moves, network upgrades, infrastructure overhauls. We deliver complex projects on time and on budget.
We believe technology should work for you, not against you. Clear communication, proactive solutions, and honest advice you can rely on.
We identify and resolve issues before they affect your operations.
Predictable pricing with no hidden fees or surprise bills.
Based in Reading with rapid on-site support when you need it.
No jargon, no waffle. Just clear, honest IT advice.
Based in Reading, we provide IT support to businesses throughout Berkshire and the surrounding Thames Valley area. Our local presence means faster on-site response times and a better understanding of the regional business landscape.
Our home base. Immediate on-site support available for Reading town centre and surrounding business parks including Green Park and Thames Valley Park.
Supporting businesses on the Slough Trading Estate and town centre. Typically 30-40 minute response for on-site visits.
IT support for Maidenhead businesses including the town centre and surrounding areas. Easy access via A404.
Covering Bracknell town centre, Bracknell Forest, and business parks. Regular on-site support for local clients.
West Berkshire coverage including Newbury, Thatcham, and surrounding villages. On-site visits typically within 45 minutes.
Close to our Reading base, we provide rapid IT support across Wokingham borough including Woodley and Earley.
Supporting Royal Borough businesses with professional IT services. Excellent M4 access for quick response.
We also cover Henley-on-Thames and nearby South Oxfordshire businesses just across the county border.
Quick answers to common questions about our IT support services in Berkshire.
We provide IT support across all of Berkshire including Reading, Slough, Maidenhead, Bracknell, Newbury, Wokingham, Windsor, Ascot, Henley-on-Thames, and surrounding areas. We offer both remote support and on-site visits throughout the region. Being based in Reading, we can reach anywhere in Berkshire quickly.
For critical issues, we aim to respond within 15 minutes during business hours. Our remote support team can usually start working on your problem immediately. For emergencies requiring physical presence, we can typically arrive on-site anywhere in Berkshire within 1 hour. Most issues are resolved remotely within 30 minutes of contact.
We offer both options. Our managed service contracts provide unlimited support for a fixed monthly fee (typically £50-80 per user), which includes proactive monitoring, security tools, and all helpdesk support. We also offer ad-hoc support at £125 per hour for businesses that prefer pay-as-you-go. Most Berkshire businesses find the managed approach more cost-effective and less stressful.
Yes, we're an accredited Cyber Essentials certification body. We can assess your current security posture, implement necessary controls, and guide you through both Cyber Essentials and Cyber Essentials Plus certification. Many Berkshire businesses need this for government contracts and supply chain requirements - it's increasingly expected rather than optional.
We work with Berkshire businesses from 5 to 250 users. Our typical clients are SMEs with 10-100 employees across sectors including professional services, finance, legal, manufacturing, and technology. We're big enough to handle complex requirements but small enough to provide personal service - you won't be passed around or treated like a ticket number.
Yes, we offer 24/7 support options for businesses that need round-the-clock coverage. Our standard support hours are Monday to Friday 8am-6pm, with emergency out-of-hours support available as an add-on service. Our monitoring systems run 24/7, so we often catch and fix problems before you even notice them.
Whether you need ongoing support, a one-off project, or just some honest advice, we're here to help.